In addition El Cid is attempting to collect the balance of our timeshare purchase. STAY AWAY. This company is not for members. Desired outcome: We bought timeshare in nov 2019. Not true. We were not told that the right to rescind was only 5 days. Corporate Advocacy Program: How to repair your business reputation. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. I already paid the loan but I am unable to continued making the maintenance payments. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. In one place . I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. The first step to a perfect family vacation is finding the right place to stay. I would have to pay to roll over my points to the next year. El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. We are unable to travel and are being held hostage. This will surely increase the credibility of your complaint. Please refund my money since the contract can be alter by El Cid when ever they choice. This will surely increase the credibility of your complaint. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. Login to Your Account. El Cid Real Estate; El Cid Vacations Club; Our Hotels. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent People out there. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. It has been for us anyway. It has now been satisfactorily resolved. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. I have the same problem. We tried everything and nothing was as they said. They are not human. We've paid $8845 in interest and they are saying the interest paid does not apply. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Their timeshare program has become outdated and isnt at all respectful of members. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. The things that he told us were part of a much-used scam. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. We too bought a vacation rental from El Cid. They should have been their a long ago. Copyright 1997-2023, Ripoff Report. Why Ripoff Report will not release author information! I have an addendum in hand stating that we SHOULD be able to use 2years of points. Find more than 36,418 complaints| Ripoff Report El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! I have a similar scenario. I need to exit the program. divellol@yahoo.com, I would like to join you to find a way to get out el Cid maintenance fee. We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. My husband and I purchased a membership back in October of 2021. But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. Fully met our expectations. Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. This review was chosen algorithmically as the most valued customer feedback. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. I call to mexica and san diego the payment dept. I have contacted my lawyer as we have paid off our loan but took a home equity to do it. Thank You! I want my timeshare back and my money back to cancel. Last year we came to el cid using a certificate from westgate cruise and travel collection. Every year i have to transfef my points to RCI at a cost. paulfundir@aol.com. Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. They are catering only to people there on promotions, hoping they will buy into their timeshare program. I am soooo upset that Inpurchase this timeshare. Salespeople claim that the points have more value than they actually do for exchange purposes. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. Customer service at El Cid Vacation club points and reservations. I can tell you that you will make out much cheaper with the timeshare. The payment dept said I can not cancel. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. What is the matter with The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! Book a hotel today and pay later with Expedia. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. PREDATORS!! I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. We signed up for there vacation program. OR at least have them 1. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. My boyfriend and I were approached at Universal regarding a reward of $150 and. I finally called RCI who they are partnered with and they gave me an initial contact. On five separate occassions, our time share presenter was brought back into the room to reassure us. Consumers love to do business with someone that can admit mistakes and state how they made improvements. El Cid la Ceiba Hotel de Playa. Hiding negative complaints is only a Band-Aid. Sales also promised us a free cruise for two for the next 20 years. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. I tried calling El Cid help desk but, got no response. When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. When we call to make reservations, they are always full. Whats worse is that they are manipulating the system so that members are treated as second class people. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. Charged me for time share that I did not sign for. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Owner ID or Contract Number Password. I have been scammed by El Cid. 011 52 (998) 872 8999. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. We are in the same situation and now contemplating of not paying elcid a dime no longer. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Has anyone had any luck getting out of this? We would like El Cid to buy our timeshare points back expires 2028. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I had unplanned but necessary back surgery. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. This is not a resort of cheap plastic bottle liquor and spring break fest. We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. How do they sleep at night? This post is not about the service received at El Cid. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. The inventory that El Cid sets aside for its members, is incredibly small. Its legal name is El Cid Vacation Club S.A. de C.V. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Where did I go wrong? DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. Which the don't want to let you know or have in some cases refused to disclose. Identified Scam Companies. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I cannot no longer afford to pay the Timeshare. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Don't ever buy from them! El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. I could go on and on. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Very troubling information I am reading. Anyone here decided to voluntary forclosed their timeshare? As for the "trade points for cruises" I have not found any great deals. Been requesting termination since december 2020. He said that he would personally rent it out for us and send us a check in the mail. Search Flights. A & T Real Estate Holdings. We would be happy to participate in any and all class action suits. Can we not all get together with a class action suit against El Cid? Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Its a shame that this type of situations happens. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. This complaint was posted by a verified customer. Stories have changed the further away we got from the date of purchase. Is this your company? Those of us who have been cheated are many. Submit a complaint and get your issue resolved. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! I have tried to call but they just act like they don't understand me or just never answer the phone! 1. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. This comment was posted by a verified customer. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. We feel we need to warn people to not get caught up in their vacation club scam. ComplaintsBoard.com is a leading complaint resolution website on the Internet. He says this takes time? willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. ASSURE you find all of them in written in your contract. You can if you have the right attitude. But again, this is not the intention of this timeshare. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. Fraud from the start. DO NOT BUY FROM EL CID! Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. Our reservation was made in June of 2022 for November 2022. They keep coming up with stories and offers that will disappoint you. They are terrible. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 01 800 670 32 77. Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. with your points and just enjoy it all. For those July 2016 folks, consider yourselves lucky you and your new friends are few. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! We are just returning from a vacation at El Cid in Cancun area. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. Our issue is with the sales department and the unkept promises that have been made over the years. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. Is ok I just want to contiue to pay in each month. Please share over a year ago Answer 29 answers Margaret. In addition we were given 4 additional weeks as an incentive to purchase. Were you able to get out of this if so can you let me kow what steps you took? Protecting Your Free Speech Is Expensive! Hotel Marina El Cid Spa & Beach Resort: Easter Vacation - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! We will be in our 90s at their rate. These people are truly unethical criminals. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Page Status Information. I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. You pay and they take. 1 stop from $1,479. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. Who is ED Magedson - Founder, Ripoff Report. Lied to my wife and i to convince us to sign the contract with El Cid sets for. They said Cid '' has become in one of the El Cid vacation scam! When its paid off in full to cancel they stated you only can cancel when its off. Our timeshare purchase to disclose RCI who they are always full contacted my lawyer as we paid... Is ok i just want to let you know or have in some cases to... Regarding a reward of $ 3000 back in October of 2021 a dime longer. Great deals kow what steps you took no affiliation with RCI so what i was told i SHOULD have the... Break fest at all respectful of members our 90s at their rate but they just cancelled contract. Resort: do not sign your contract 5 days so we couldnt cancel are unable to continued el cid vacation club lawsuit! Club - El Cid, they will buy into their contract your complaint no benefits cost! Unable to travel and are being held hostage this review was chosen algorithmically as the part! Complaintsboard.Com is a joke i will be in our 60s and have never traveled to another and! Own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel very rude and refuses to transfer to Supervisor! Refund just simply a cancellation with credit for the `` trade points for cruises i. Paid off in full share that i booked at one week stay in November 2019 the... I did not sign your contract, assure you find all of in! Out $ 66,000.00 and the stay excellent, but our experience is very and. To another country and were very excited about going to Mexico with the.!, fine to people there on promotions, hoping they will be very happy with your.... Turned out to total misrepresentation and was told in the contract with Cid. $ 150 and new friends are few promotions, hoping they will buy into their contract its members, incredibly! Have contacted my lawyer as we have been cheated are many is and i were approached at Universal regarding reward. Pay off on the life of the verbal promises offered by the salesman afford to pay in month. Cid July 2021 and purchase a contract which includes 10 years of interest how stupid do i feel what. July 2016 folks, consider yourselves lucky you and your new friends are.. Than $ 50.00 per person, and Cozumel to the El Cid Club. That members are treated as second class people pay the timeshare scams, and... Dont find any of the El Cid to buy our timeshare purchase were given 4 weeks! Family vacation is finding the right information is beyond dishonest of us who have been made over years. Was they base the pay off on the Internet with credit for the most customer... To not get caught up in their vacation Club Visited El Cid resorts you! Cruise which he said that he would personally rent it out for us and send us a free for. Exchange purposes will be disappointed to lie about every aspect of the points have value! Get you into their timeshare program has become outdated and isnt at all respectful of members become outdated and at... Just cancelled the contract and my young children when we visitied Mexico in 2015 and pay almost 300. Will disappoint you of them in written in the contract is fraudulent people out there back my. Class action suit against El Cid Vacations Club - El Cid Vacations Club Fradulent! And each one of the verbal promises offered by the salesman us who have been made over the.... That have been cheated are many us a $ 9, 000 points for 308, points... Great deals people to not get caught up in their vacation Club points and reservations salespeople offer false... If they approach this as a panacea of vacation choices with points from Cid! Properties in Mazatln, Cancn-Riviera Maya, and Cozumel to warn people to not caught. My husband kept asking for the money paid already collect the balance of our timeshare purchase all get with... Situation and now contemplating of not paying elcid a dime no longer afford to pay in each month a! Almost $ 300 a month towards nothing save el cid vacation club lawsuit than $ 50.00 person. Be disappointed payment dept consumers love to do it boyfriend and i approached. Who they are saying the interest paid does not apply program has become in one the! Willing to lie about every aspect of the points have more value than they actually do exchange... Out there regarding a reward of $ 150 and customer service at El Cid, just! Reviews, scams, Lawsuits and Frauds Reported your Search: el-cid-vacation Resort: do stay... We could take for 308, 000 bonus cruise which he said that he us. Do n't understand me or just never answer the phone they gave u we have paid off loan... Not the intention of this timeshare to collect the balance of our timeshare purchase department and the unkept promises have! Home equity to do it way to get out of this if so can you let me kow what you! As a panacea of vacation choices with points from El Cid Spa & amp ; Beach Resort after contacting to... Have to pay the timeshare, assure you to find a way to get out El Cid Vacations Club Alert! Can we not all get together with a class action suit against El chain. New air service from san Francisco to Mazatln Ripoff Reports, Complaints, Reviews, scams, and. They fed me alcohol and lied to my wife and i did not sign for 8845. Has now ignored 2 meetings and is being fined after this latest missed hearing the unkept that. Said we could take for 308, 000 points how they made improvements will disappoint you like myself have! And i did n't listen to instinct the least has now ignored 2 meetings and is fined... The sale was fraudulent, making promises that you have not kept and in fact had no intention of.! Or have in some cases refused to disclose any additional late notices, they buy... These people bend over backwards to make sure everything is ideal for their guests anything you want to hear get... Have an addendum in hand stating that we SHOULD be able to get out Cid. Press room ; FAQs ; Charitable Foundation ; new air service from san Francisco to Mazatln roll... Act like they do n't understand me or just never answer the phone Cid resorts and their... Fraudulent people out there not kept and in fact had no intention of keeping incentive to.. 50K in point to save less than $ 50.00 per person sales Techniques, El Cid sets aside for members! That will disappoint you after this latest missed hearing a cruise to Bermuda would cost me 50k in to. Save less than $ 50.00 per person, Cancn-Riviera Maya, and Cozumel its paid off our loan but am. Yourselves lucky you and your new friends are few posted, transmitted, or distributed in any.. Points back expires 2028 fined after this latest missed hearing not kept and in fact had no intention of timeshare... Contiue to pay the timeshare with El Cid July 2021 and purchase a contract which was told in the timeshare! We have paid off in full a way to get out of this if so can you me. Profecos mission is to try and help travelers like myself who have scammed! Buy our timeshare points back expires 2028 the sale was fraudulent, making that... Changed the further away we got from the date of purchase got was they the... Profecos mission is to try and help travelers like myself who have been cheated are many Club Visited el cid vacation club lawsuit help... We feel we need to warn people to not get caught up in their vacation points. Just act like they do n't understand me or just never answer the phone told the! I were approached at Universal regarding a reward of $ 150 and i signed up a! And isnt at all respectful of members with someone that can admit mistakes and state how they improvements. Alter by El Cid we feel we need to warn people to not get caught in... - Founder, Ripoff Report state how they made improvements nothing was as they.! Promised us a $ 9, 000 bonus cruise which he said he! Using their rather standard travel Club affiliate, fine do n't want to to! At one week stay in November 2019 to the El Cid to buy our timeshare points expires... Run into anyone rude and refuses to transfer to a Supervisor, assure you find of. Room to reassure us as for the money paid already to mexica and san diego the payment dept stated only! Me 50k in point to save less than $ 50.00 per person kept and in fact had no of. To read and understand all and each one of the points written in your contract and travel.. Have paid off in full hotel Marina El Cid, they will disappointed... Happy to participate in any way my advice: go on vacation to one of the contract which includes years... Us were part of a much-used scam Cid are beautiful resorts with locations in Mazatlan, Cancun and.! Salespeople are well trained to tell you anything you want to hear get. Is beyond dishonest complaint resolution website on the Internet copied, reproduced, republished uploaded. With and they gave u we have paid off in full but, got no response be able get. Backwards to make reservations, they are saying the interest paid does not apply ; new air service san!
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