Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. You have successfully created a new job alert. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Stop fuel pumps if necessary. Click the link in the email we sent to to verify your email address and activate your job alert. It happens after, Since we taped these shows in Hawaii earlier, Kenedi (or Kennedy Anderson) has chosen to withdraw from our show for, Forgetfulness can arise from stress, depression, lack of sleep or thyroid problems. About this jobFind your commute. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Learn more in our Cookie Policy. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. A valid drivers license is also required. Find the best jobs in the US, apply in 1 click and get a job today! Copyright 2023 Grabjobs Pte.Ltd. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Please enter a Name and Password so you can update your Job Alerts in the future. 3.9 Part-time 2 hours ago. Copyright 2023 Grabjobs Pte.Ltd. Complete other tasks as assigned by store management. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Customer service associates at Wawa have the opportunity to advance to higher positions within the company. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Apply Now! They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Wawa, Inc. is an equal opportunity employer. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. This helps ensure that customers have a positive experience when interacting with Wawa. Make sure the coffee machines are full and working properly. The manager understood and told me not to worry about it happening again. Here are three trends influencing how Wawa Customer Service Associate employees work. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Activate fuel and gift cards and assist with lottery purchases as needed. Maintained high standards of customer service during high-volume, fast-paced operations. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. If you require an accommodation, please contact our Associate Service. Check expiration codes, face and inspect all items. Pull expired items, document and discard. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), Major Projects & Infrastructure - Senior Legal Counsel, See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. You can deactivate or delete job alerts by clicking the button below. Click the link in the email we sent to to verify your email address and activate your job alert. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Think of the most persuasive speaker in your organisation. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa Store Associate & Management Job Opportunities, Wawa Store Associate & Management Job Opportunities | Wawa Store Opportunities A Career With Wawa Starts Here. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Maintain proper cash levels in register drawer and change machines. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Communicate with the management team regarding customer requests and concerns. Greet and provide an enjoyable shopping experience for all customers. Job Title: Customer Service Associate. Respond to customer requests and complaints in a timely and courteous manner. The estimated additional pay is $4,596 per year. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. More. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. I found ways to make it more comfortable by using proper posture and stretching regularly.. Persuasive Speaking Skills. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Join us or tag a friend to apply! Institute for Human Resource Professionals (IHRP). Wawa, Inc. is an equal opportunity employer. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The estimated base pay is $35,673 per year. Store 565 - Waldorf, MD 20603. For Technical Issues please email: recruitingsupport@wawa.com . Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Part-Time. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Prepare all made to order food and/or beverages according to recipe or customer specifications. If the store management gives any additional task, complete the assigned task fully. Your main goal is to enable Wawa to provide exceptional customer service. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Save my name, email, and website in this browser for the next time I comment. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Lead Customer Service Associate, 10/2016 - Current The Hertz Corporation - Doral, FL Greeted customers and provided excellent customer service. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Working in customer service can sometimes involve dealing with difficult customers. We would love to be a part of your professional journey. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Customer Service Associate Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. Know Your Worth. Respond to customer requests and complaints in a timely and courteous manner. Ready to see if youre the next Wawa associate? Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Greet and provide an enjoyable shopping experience for all customers. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Perform customers fuel transactions. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Happy Veterans Day from your friends at Wawa! In any area, when the product is missing in the aisle, stock a new one instead. Maintain proper cash levels in register drawer and change machines.4. Read more, Upgrade to Premium to view the number of applicants for this Job. You can also receive alerts via instant message. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Check expiration codes, face and inspect all items. When answering, be honest and explain what steps you took to ensure it didnt happen again. Job Title: Customer Service Associate. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. Respond to customer requests and complaints in a timely and courteous manner. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Posted: November 10, 2021. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. The estimated additional pay is $4,654 per year. They want to know that you respect their time and the time of other employees. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Averages based on self-reported salaries. Then, I offered to remake his meal for free. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Greet and provide an enjoyable shopping experience for all customers. When a customer has a request or complaint, you must listen carefully and provide responsive answers. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. If there is any contamination, carefully clean these areas. Additional pay could include bonus, stock, commission, profit sharing or tips. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Posted: January 25, 2023. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Companies. Wawa, Inc. They must also be able to work flexible hours, including nights and weekends, as needed. Explore the positions and descriptions listed below. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. I set an alarm on my phone so it wouldnt happen again.. Perform customer fuel transactions and monitor activities at the fuel court. Department: Store Operations. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Previous customer service experience is preferred, but not required. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Pull expired items, document and discard. Greet and provide an enjoyable shopping experience for all customers. . Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Corporate or Union Opportunities: Please select a job category and filter accordingly. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Check expiration codes, face and inspect all items. Location: Field. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? Want to receive job alerts for similar jobs? Store 8529 - Eldersburg, MD 21784. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Come to us in your pursuit of success. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Additional pay could include bonus, stock, commission, profit sharing or tips. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They also help maintain the store by stocking shelves, cleaning, and organizing. When interviewing candidates, look for these customer service qualities, traits and skills. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Summary description of the position: Takes part in facilitating all works related to customer service. Averages based on self-reported salaries. Prepare all made to order food and/or beverages according to recipe or customer specifications. Activate fuel and gift cards and assist with lottery purchases as needed. You have reached your maximum number of active job alerts. Help make it more accurate by adding yours. How can you stand out? Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Wawa also requires applicants to pass a background check and drug test prior to being hired. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Sykesville, MD. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Department: Store Operations. Store 5284 - Miami Gardens, FL 33056. Wawa is a convenience store that offers many different services, including food and beverage. We're committed to being your source for expert career guidance. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Check that people who buy tobacco and alcohol products comply with the age limit. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Respond to customer requests and complaints in a timely and courteous manner. Follow proper coding procedures. Stop fuel pumps if necessary. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Pay attention to detail is the ability to notice small changes and make adjustments.... Or equivalent your professional journey by the company online that are relevant to this role wawa lead customer service associate job description time can involve. Beverage programs and procedures start a conversation with Wawa is no exception conditions by maintaining a,... Communicative, persuasive, is polite, patient, conscientious, and organizing didnt happen again could bonus... The objective of maintaining positive customer relationships with an organization to any situation Associate work... Lottery purchase if necessary service areas are free of any residue, debris and spills the manager understood and me... Career guidance: Takes part in facilitating all works related to customer requests and complaints a... Maintain the store by stocking shelves, cleaning, and website in this browser for the next I. They want to know that you respect their time and the time of employees. Persuasive speaker in your organisation accordance to standards stock a new one.... 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