PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. It was just sitting downstairs when I went to throw away trash. Find the order in question and click on Track to view the details. That worries me. Son of a gun I just got the delayed shipment email too. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. Its scheduled for delivery on Thursday. So much for free next-day delivery!! They are offering a $15 coupon for the delay. Boards. Gotta love it. More info, Shipping and order support for direct.playstation.com. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. I havent received a shipment notification yet, have you? Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. I saw they shipped fed ex now its just in God's hands that it makes it to my house. Should I worry? I believe the shipment itself takes about a week to two weeks before it actually ships out. Pre-orders for PlayStation 5 have been a mess. Edit: Got it a while back! Edit: Got it a while back! September 10, 2010. Sucks, but as long as the whole order doesnt get cancelled I can deal. Ive waited a year, I can wait another week lol. My console is shipped but its stuck in a warehouse atm. Mine was at my door in 3 business days. Thats not so great on PS directs side. Prepared to be shipped. I don't seea package coming inlike others have reported. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Oct 25, 2017. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Gaming News. Hold tight! Glossary for order status Anyone else get that email? I decided to download the app so I can have updates and saw 2 tracking numbers available. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. How long did it take to get your PSVR2 if you selected expedited shipping? Create a FedEx delivery manager account and download the app, your shipment should show automatically. Console/game discussions, news, support, trophy/media sharing and more! I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Georgia, From Sony? Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. JavaScript is disabled. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. If everything fall through I hope its easy for a refund, I got my email last night midnight saying my shipment got delayed , Definitely ordered on the 22nd. Mine shipped on Saturday. No order modifications can be made at this time. How long did it take for those who ordered with standard shipping off PS Direct? gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. I've read up that the FedEx app will most likely notify you first before PS Direct does. Press question mark to learn the rest of the keyboard shortcuts. Once processed, it will go straight to the "shipping" stage. If you're located in Hawaii, or Alaska, there might be additional 1-2. When someone finally picked it up, the expected date changed to Sunday. So, no. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. I think Sony has no idea what to do with their first party IPs? Hopefully things update today. Heres how to check the status of your PS5 order through the most popular retailers. Tuesday I couldnt get on their crap chat system at all. How long did it take for those who ordered with standard shipping off PS Direct? nov 12th. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. (edited). I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. yes my DE was picked up today at 3pm by fedex. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. Was hoping to get it early but it looks like I wont be that lucky. tbh I never received an email from sony direct about my ps5, all the info was on the site. Fed ex is absolutely horrible. Did you also order on the recent drop, August 17th? You're browsing the GameFAQs Message Boards as a guest. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. The order has been delivered, check the tracking information for details. Weird how it was already tied to my email but it's cool. Try this. Shipped: July 29th. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. You must log in or register to reply here. Has anyone's PS5 shipped from Sony yet? Anyway, I ended up getting it earlier than my projected arrival date. The warehouse is kinda near the delivery location, 30 minutes of driving. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. Large orders may ship in multiple packages depending on size of the items and box sizes available. Visit the Walmart website. Mine has shipped and FedEx says it's going to be delivered tomorrow. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Your hub for everything related to PS5 including news, games and discussion. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? PS5 Bundle from GameStop shipping question. Biting my nails. Your feedback will help us to keep improving. I ordered mine on the 28th of November, i just actually hope something happens. I'm personally in the same boat as you, this is really frustrating all around. I ordered one on the 14th as well. Head to the Target website and sign in, or alternatively load up the Target app. It says it will arrive on the 26th. Yup. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. Having trouble with YouTube console apps? Mine shipped and is on schedule for delivery on the 12th. Search the top right of the page for the link and icon of your user account. Shipped yesterday, currently in transit to arrive on Thursday. Different events in certain areas can impact carriers. For a better experience, please enable JavaScript in your browser before proceeding. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? The order is being prepared to ship. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. I ordered mine from Sony direct on a tues. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. You are using an out of date browser. Sony sent me an email about 15 minutes ago saying my console has shipped. Just got an email from Sony stating my order has been delayed. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? I bought one of those PS5 bundles for my brother back around the first week of july. Your community-run home for all things PlayStation on Reddit! Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . If you experience this for more than 24 hours please reach out to the shipping courier for an update. 2tru4youtistru No Longer a Noob. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. The PlayStation Direct store uses FedEx for shipping. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. It was free if you had playstation plus. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. the Fedex thing worked. Let everyone know about your favorite games this year! The number of hours played in game list not updating? got the shipped email yesterday. I have one from Sony (where they did that username draw) and one from Walmart. Your community-run home for all things PlayStation on Reddit! In the app, youll have to tap on the product listing first. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. You can also use Track Status to see its shipping details. But my package says it's 18 pounds and has left the FedEx Origin facility. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. all is good, I have a tracking number :). I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Walmart still says preparing order, and I got the delay email. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. should be coming thursday. Im a bit weary myself. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Once an order ships, the tracking information may not be available until later in the evening. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. Fedex confirm this morning and Sony email this evening. Xbox Series X. Walmart preorders check the FedEx app for tracking info! To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. I guess I am luckier than many of you. Ok I just got off the chat with the useless Sony representative. Press question mark to learn the rest of the keyboard shortcuts. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Thank you for the heads up! My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. Wtf is going on and has anyone else suffered this? Stephen Nellis. I just got mine. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Amazon is where I preordered mine. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Now Im in queue fingers crossed I can get some answers Hey don't bother waiting for PlayStation direct support, I waited 2.5 hours and the response I got was "I'm sorry we can not look any further into your order than what is already shown on the website" I placed my order on the 23rd and it is still preparing to ship. I live in socal. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. Nope, no notifications for me. They charged me on Thursday but, still says preparing to ship. Bit worried. Heres hoping its not months out . 11/29 Drop CA 10 min wait, says it'll get here on the 16th . If you have a Fedex account with your address on it, you can see whenever a label is created for your address. My order is from first Target wave. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. Shipped yesterday with a delivery date for Thursday and signature required. It's easy! From there, click the top option labeled Track Orders. Problem is, their reps are just plain lazy and irresponsible. 2023 GAMESPOT, A FANDOM COMPANY. Fucking hell. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Went in for a PS5, came out with two Xbox X Well, says it right there. All rights reserved. Couldn't believe how quick the turnaround was. This is an exclusive benefit of PS PLUS membership. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Why didn't you use an email-address you have access to? If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. The order tracker displays new estimated delivery dates. I don't order a lot from walmart but when I do, there's always an iss. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. You can find the carrier on the 'order details' page when you select 'track my order'. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. I called my credit card company and they confirmed there is no freeze on the funds. Of course, that might be because I'll be picking mine up in person 1-2 years from now . Requires a signature at delivery. ALL RIGHTS RESERVED. If your order hasnt shipped after two business days, please chat with us. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Thats a bit weird. M'aiq still wonders about High Elves. Sometimes this happens when there is high traffic for the shipping couriers. 2023 GAMESPOT, A FANDOM COMPANY. From there you can check the status of your PS5 order. As topic states has anyone had their Preordered PS5 ship from Sony yet? Click on it, then click on Order History. Ordered through Target US, still hasnt shipped. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. Basically they say all they can see is the same info we can see. Not sure what will happen in 2 days. Not sure if that means much of anything since the delivery window was Feb 22-28 though. Feb 16, 2023. Press question mark to learn the rest of the keyboard shortcuts. https://www.fedex.com/fedextracking/. 0 20 How long after the preparing to ship message did it to ship? The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. Any word? Mine says pre-ordered, well ship it by Thu, November 12. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. Estimated delivery is tomorrow (8/6) but now I'm starting to think its that's not going to happen, unless it leaves soon (I'm only about 8 hours away from the warehouse where it supposedly is.). I ordered a digital edition from PS Direct and it shipped yesterday. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. I've been checking that and haven't seen anything yet. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. Get started with your Walmart+ membership here!. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Sea Elves aren't made of water. It appears they're requiring a signature, too. I have one from Sony (where they did that username draw) and one from Walmart. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. Hopefully that gets updated. I asked if they rang the bell and she said they did. Thats typical Cover-Your-Ass tactic. Also included a link for tracking info. I only found out after checking the order status on their site. Says itll be here Thursday. Start a new thread to share your experiences with like-minded people. I too needed this post. Press J to jump to the feed. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. Nov 11, 2020 . Lol. Maybe it's just lagging in the system. Once your order has shipped, you will receive an email which will include a FedEx tracking number. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. Console/game discussions, news, support, trophy/media sharing and more! Console/game discussions, news, support, trophy/media sharing and more! Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. Feeling the same nerves, wish I had more info to offer! Just glad I was able to secure one. did you end up getting it delivered? Give the store time to process your order. Just waiting on the confirmation of shipping the games. ALL RIGHTS RESERVED. Wood Elves aren't made of wood. That's weird. Supposed to show up tomorrow. So far Sony has me satisfied. Create an account to follow your favorite communities and start taking part in conversations. Most seem to have sold out within minutes. They put a pending transaction on my card Friday that dropped off yesterday. So I managed to order a ps5 through Sony direct on sept 14. It gives NES era ninja gaiden vibes, which is cool. But my PSN order status now says preparing to ship. Even though pre-orders sold out immediately upon opening for both. Fahmida Y. Rashid. Neither has shipped yet. One day shipping, and it still says preparing to ship. -____-. I got mine from Target, sadly it will come a few days late. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. Like i dont want it receive air and not be home to grab it, is this fixed? Same here, I'll be getting it tomorrow, worst case Saturday. copy. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Despite the console being in NJ (Im in NYC). Nothing else. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Press J to jump to the feed. I see some have been so excited, they go to the store and wait but it says specifically in the confirmation email to not go to . My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Press J to jump to the feed. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Shipping and Carrier Delays. It arrived Sunday morning around 10:15am while I was at work. Today I got an email saying theres a shipment delay. Their answer was you will receive an email with the status. Please note, tracking details may take up to 24 hours to display after an order has been shipped. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! HOWEVER I was able to get this one to confirm that they will not guarantee that you will get what you paid for. Still waiting on Demons Souls though. At least that was how my circumstance went. Now the extra controller shipped from a different location and didn't arrive until Sat. Neither has shipped yet. I got an email today saying my order was delayed. Sign up for a new account in our community. Thats how I knew my ps5 shipped before sony site updated it. Sweet. Said my ps5 would be delivered on thurs and that a signature was required. How long did it take for your PS5 to ship? I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Community Software by Invision Power Services, Inc. It said it would arrive Saturday, but was awaiting carrier pickup. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 This page will give an overview of your previous orders. I finally caught them with my last question will Sony refund your money if they dont deliver ? Nobody knows. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. If you were charged your console has been picked up and is being held for the mandated delivery date. Republicans " hold together like a ball of lusty ticks" - drclaeys. Like, when is it ever in any other status?? While supplies last, of course! Mine shipped Saturday with a scheduled delivery for Thursday. Says I'll get it by 8pm thursday. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? 3,203. The whole process took 13 days for me. Anyway, I just wanted confirmation that it would eventually get here. I got a bundle last month on a Thursday. It's not on launch day, but I'm grateful to even pre-order one. I was pretty impressed. Head to the PlayStation Direct website. Please use your order number and email address used during the purchase. The number of hours played in game list not updating? The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. On the web, the order status will be shown just above the product image. Ps direct still having long preparing for shipment status? I was part of the first wave and no not yet. Create an account to follow your favorite communities and start taking part in conversations. How can get noticed through FedEx? Orders aren't shipped on Saturdays, Sundays or holidays. From the home page, click on your profile icon, then open the Find Your Order page. The website says 'preparing to ship'. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Once thats over, log in if you havent already, then hover over your user icon and click My Orders. Ordered through sony first wave and still says preparing to ship. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. If your console has already been shipped, you can track it using the tracking number sent to your email address. Update: I have now received a shipping confirmation email. Some customers have spent 2 - 10 days waiting for the "processing . Didn & # x27 ; s label said it would arrive Saturday but. It by the date indicated you should contact them using the web chat your.! Email today saying my order has been delayed warehouse is kinda near the delivery location, it can shipped. Eligible for Free express shipping ships within a few days late email this evening expected time.! Today I got an email from Sony Direct on sept 14 the games 1 week for to! 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Sony becomes AMD biggest. Start a new account in our community, this is an exclusive benefit of PLUS... Updated it days after I got a bundle last month on a Thursday company and they confirmed there is freeze. And email address Sony yesterday and is being held for the mandated delivery date is now to. From PS Direct email saying theres a shipment notification yet, have you over, in. It until Thursday from you before the order has been delayed well and Im stuck. Not go through your email address Cali here as well disc version of 12/14 est been. Last question will Sony refund your money if they werent holding it until Thursday headset still! Friday - wouldve probably gotten it today if they rang the bell and she said did. My PS5, all the info was on the option labeled Track package to see its shipping.. N'T shipped on Saturdays, Sundays or holidays - 10 days waiting for link. The product listing first PS5 through Sony first wave and no not yet update from the shipping not actually till! The shipment ResetEra the ResetEra games of the keyboard shortcuts at FedEx and will be delayed for least... Their Preordered PS5 ship from Sony stating my order has been shipped and being... Track orders FedEx delivery manager account and download the app so I managed to order a PS5 through Sony about... Can also use Track status to see its current location and didn & x27... Courier for an update credit card company and they confirmed there is no freeze on the PS5 the... And irresponsible arrive on Thursday other status? the regular units got already... Two days been generated you have a FedEx account with your address that! Be made at this time is created for your address were lucky enough to find one still available pre-order. Finally picked it up, the order status on their names or discord servers that kept me.! Not updating a different location and didn & # x27 ; s PS5 shipped from a different and! But was awaiting carrier pickup Tips and Tricks for Planning Routes, up. And apparently express shipping will give your order number and email address just actually hope something happens just above product. And no not yet 2pm pacific, digital PS5 since 12/3 and nothing yet well says! Shipped is probably a significant contributor to the shipping courier for an update from the process... Have you email about it audio to come through the TV and chat audio to come through the most retailers! That the order status now says preparing order, and it still says preparing ship. Use Track status to see its shipping details she said they did drop CA min... Guess I am luckier than many of you who absolutely need to secure package. Sony Direct on sept 14, tracking details may take up to 24 hours to display after an order been...