Before she listed it on Poshmark, she did due diligence to ensure it was authentic. But its defiantly worth looking into. Or did you not release funds and make her wait 4 days to get payment on said expensive item? I responded immediately to the clam and again a day later but Poshmark has not had the courtesy to respond. Im not interested in being anybodys BFF. The jar has about 10% left. The answer is no. Then I got a few weird troll comments- thats when i learned there are a$$holes on there just out to be rude. Not only does it have snags that it didnt possess before I shipped, there was white hair on it like she let s pet on it to purposely snag with their claws!! They emailed him back directing him to the app step by step how to start a claim process. I dont mess around. Years ago, I gave up on Ebay because I purchased something and just never received the item. Posh doesnt seem to have a system in place to protect the seller!! Posting all over the listing how beggars cant be choosers and she was trying to help out someone claiming to be a victim of the hurricane but I must be a liar since I obviously didnt want to make a sale. Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. Step 2, who will I buy wholesale from? I was working the graveyard shift for the first year that I sold On PoshMark and made roughly over 180 sales. I bought this bag from Saks and saved money for months to buy it. Thank you for sharing. Thank you for letting me complain. I believe many of these problems could be fixed with genuine concern in the form of superior customer service. -slow shipper (shipped same day) When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? I get it in the mail and the leather feels light. Trying to figure out all the steps I need to take. I find that no matter how many followers I solicite, no matter how many shares etc, sales are very very low! Hi Ann, im just a posher on this thread not the one who wrote the article. Major Time Suck big time !!! I could not agree with you more!!! Then the other day I had a terrible experience as a buyer. In my fifth purchase attempt, the item was promptly shipped and received. It is a challenge since my clothing consists of very nice designer items (at very low prices) and not secondhand items, and I think a lot of people are used to buying bargain basement thrift items (which I do not sell). I certainly would never list an item with a faulty zipper. Well, well, well, I wish I had seen this site before I spent the better part of a few months, around the clock, listing items on Poshmark. I have only had one offer and it was about half of my listed price. The time i put into posh was interferring with other things i need to be doing. You put the boom in every problem Ive had. Even ebay did a better job. Asking to trade when all they have is a pile of target and walmart clothes for coach and other $$ items. Just people on facebook also pissed off that they cant create an account in the first place. and within minutes the items had offers and instant sales. I was just wondering where else can I sell my jewelry and get a good traffic. They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. They were also filthy! And there were no rip or hgaing threads on this suit- i would have know, So basically this is when i googled the apps and found out about scams, She bought it to wear for the weekend or just decided it didnt fit and PURPOSELY popped the stitching on it!! Good Bye Poshmark Forever. And I believe Offer Up recommends that you do not ship items, plus I dont like the idea of having to have to meet someone for a sale. What I found was constant ranting about cases being opened, lowballs. The buyer, with three followers, complained that my new Reed Krakoff bag smelled like manure and was stained all over. I have 97 great reviews and one bad one from a liar. They keep threatening to suspend me if I dare comment on those counterfeit listings or if I dare warn the unsuspecting posh user that the item is fake. Also selling high end purses and such like this is a huge big no no in my opinion Bc people just want to get stuff free. All I want to do is make a little extra money without donating. ?Thanx,Lisa, I have to leave Poshmark. Thanks Sydney. Your perspective is valued but wait until you get the gutter rats who comment calling you a whore for no reason Bc you declined an offer and explained why and they cuss you out. They asked me for pictures which I sent. I love poshmark, but I have found the people on there to be very rude and hurtful. Im beginning to think it would just be easier to delete it. Only 3 hours away, wish i was there! On one wholesale portal I think it was the bullet necklaces, they give so much to charity I suggested Posh give the 20% they make off each sale to said charity! I mostly stick to eBay these days. Any advice will be helpful! They mentioned the policy of asking the buyer to describe the issue and sending photos. If there was any communication with the buyer prior to purchase I also screenshot that and show it. Since they dont have a way of addressing their use, they need to permit all sellers to use these tools, to level the playing field. Also, I guess since she neglected to mention this defect (by simply omitting it) she didnt misstate anything. Absolutely agree with everything you had said and your reasons for leaving posh. Who has the kind of time it takes to package and drive to the PO every time someone buys a $5 item. If you feel that a listing or comment requires more immediate attention, please contact us directly at Poshmark Support. Its pretty silly I dont have to do that when I am buying online. I also never bought anything particularly expensive. Embracing simplicity, Poshmark's fees are straightforward. She hasnt responded and refused to accept the order even though it was her fault for not reading carefully. and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. I was nice enough to accept the two dresses to be returned, with nothing wrong with them, and she KEPT the free gifts I sent! It has 60 million users, according to Poshmark's latest data report. Avoid 'Inspired' Brand Names in Descriptions. Sick of it! This is the first and only one Ive came across, thank you for that incite. Seriously? Still trying to wrap my head around it all.but I want to say thank you for writing this.I needed to hear it from someone else that Im waiting my time on Posh. The answering questions. Then I started selling higher priced items and didnt realize the fee went up to 20% for those items. Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just dont wear anymore. Scammers often have large quantities of new designer products available all at once. As a seller, yes, I have had the 8.5 million question buyer who then disappears; but then we have a secondary assumption that inquiry obligates a purchase. I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. Its been way more time and pain in the rear then what I have gotten back. End of story. With your own site, you are responsible for driving traffic to it, of course. I would certainly recommend looking into BigCommerce (http://bit.ly/2pFg5Mt) to set up your online store or Shopify if you have some HTML coding knowledge. Expecting no problem, when I went to print out the shipping label, THEN Poshmark gives you grief with their idiotic verification process (why they dont do this BEFORE a new Seller posts stuff is beyond me). I buy on eBay like crazy and have never ever had a problem like this. My screen name on Poshmark is pilotkelson1056, I stumbled across this article and while I agree with every frustration listed here, theres an entire other side to this (Im speaking from the seller perspective, Im there to make money, not spend it). Hope everyone finds their happy spot. Can anyone suggest how I can get my money for this? On FB I sell more items and the fees are great. 2. changed her mind and put a hole in my bag. I didnt mince words in my complaint! @splinkink Im so sorry you are having to go through this. Thanks! Thanks for all the info! I am new to Poshmark (less than a month) and I have to say that I am definitely buying more than I am selling. On the sales page across from where is says order status their is a drop down that says Problem?Order Inquiry When you click that drop down one option will say, report a problem with a return. Great article and thanks for sharing. I tore the sealed package and took the pictures of the leggings for her. The worst for me was selling an amazing dress at a very low price just to get something out the door, packing it carefully and attractively, shipping next day only to receive a needs work rating two weeks later for no apparent reason. NOT GOOD. People rarely ask me questions because I include very detailed notes about each items features and condition, along with any fitting recommendations. Smh. Thanks for sharing new ideas. Last week I made four offers and they were all accepted. With the ridiculous release of their Home Market (I say ridiculous because they already had zillions of non-allowed home goods listings), they no longer have the distinction of being a Fashion and Accessories platform (though they continue to charge a premium fee); 2). Therefore, Poshmark does allow the sellers to file a follow up report if there is an issue with the return. Ive been selling on eBay off and on for the last 15 years and its just extra income for me. Like, if youre going to run an online store, at least attempt to be professional/prompt. Im am OCD when it comes to selling on PoshMark. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. Everything stems from the top the CEO, Manish Chandra. That also will only communicate through email. Its uncanny! At this moment, they still have the wrong name of the bank associated with my bank routing number. Thanks again for this post!! I appreciate your thoughts here. But I wont. The most recent experience is awful. I do not like that this site has no way to message, and you cannot see, to my knowledge, peoples reviews. I came here to warn people to stay away, far far far away from Mercari!!!!! Guess what? Like somehow, thats your problem and not the manufacturers? However, the buyer contacted me and said that the glasses I sold her were scratched. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. Good luck with your sales though and thanks for the comment! I sold an authentic Valentino Nuage patent leather bag (MSRP is $1950 took a lowballer offer of $60 because it was damaged), I took/posted the full amount of pictures allowed by Posh (most of the damage) and noted it at length in the description. if theres anyone who can speak to this, i need help! Additionally, eBay runs right around 20% too, when you add up the cost of a store (I have anchor which is 300 a month), final value fees, and Paypal fees. If you stand up for yourself and dont allow them to rip you off, you get indefinitely suspended. Here I am really depending on this income and once again its gone. I am so upset!!! Any tips on that? Im considering leaving Poshmark too and Ive only been on the app for one month. I dreaded waking up in the morning and seeing all those notifications. So excited! It worked just fine. You earned it. Thank you for making this outlet to bring light to the truths of Buyer and Seller experience on Poshmark. Well give it a few more months and see if its all worth it. I have been on Poshmark over a year and have had positive experiences until this week. Can always press internet theft and mail fraud and let them know you will, if you dont get your bag back. Yesterday after being a buyer on Poshmark I decided to start selling some items. and what really shocked me was the trolling! I never buy from those that dont respond, no matter how much I want the item. It seems like this type of activity is picking up across all of these platforms. O support for sellers at all. I always ask two or three questions. A lot of people were interested and someone bought it almost immediately. I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasnt as described. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. I wont sell to anyone with no listings. Lots of sharing, questions but no sells! They are all about profit and protecting the scammers within their site. Poshmark doesnt have a 1-800 number and doesnt responds to emails. Blocking someone is doing what you can to make yourself happy. It is maniacal. Unfortunately I have not received a single package sent with as much care as I send mine. I would get up in the morning and receive offers that I couldnt even begin to describe what emotion I was feeling. So I am officially done, it is no longer worth the time, risk, and effort. Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. We call this balance a growth loop. Looking into this. Ive sold 5 things on posh. Irene, I would certainly be careful. I agree with you unless it comes to high end, in-demand and hard-to-find designer items. My attempts at eBay, Vinted, Mercari and Im sure one or two others were a no-go for me so Tradesy and Poshmark have been my staples for a year now. I figured out early on to block people with no listings and thousands of followers.number seekers. Ha Ha Ha oh Posh purchasers! If we keep notifying them of their weaknesses they more than likely will adapt and change to become a better business. Really a Chanel dusty bag! I didnt expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). wonder why they arent selling, or think people are low balling them. I may need to get out of this reselling business and get a job that is less stress. I have sold about 600 items on posh so not a power seller but trying. So one has nothing to defend since left unaware?? Im sure not all Poshers are respectful, and I do not defend the sorts of people youre talking about, but from what I have seen in the Posh community, there is a fine line between due diligence and what certain Poshers consider trolling. . Gradually ebay swerved everything in the buyers direction. My main reasons for abandoning this platform are: 1). I entered it as not as described and they gave me until July 2 to return it. They have very poor business practices to say the least. I do not care for bartering over my items. If you treat it as a hobby you will get paid accordingly. Im staying with PM for now but after reading all these comments, it sure is sad to know there are folks out there that will take advantage of others and ruin items they send back-just, wow. Thanks for the comment! Did you have customers follow you? Poshmark Team Member continues to write back after a period time saying REPLY to this Email and gives me a different to Date to reply back if I have not received the package. Good morning! I show them all the photos that were in the listing too. It was in perfect condition. So it was worth my time investment to do things like measure the bust because sizing varies by brand. There is no health insurance, life insurance, 401K, profit sharing, tuition reimbursement, advancement opportunities. I had received an email from Poshmark stating that a case had been opened because the buyer stated that an item was "broken, damaged or stained.". Any advice you could offer of how to get my good Poshmark buyers to buy from my own website outside of Poshmark? I posted on her page and also on the thread on bag and said can you give me more info. I have been selling handmade clothes on Poshmark for 6 months and only got one sale and it was a lowball. I just quit last night. The dress hung in her closet with plastic over it and then came to hang in my closet after listing it on Posh. Poshmark denied me the ability to buy forever when I paid $70 for Birkenstocks that did not fit, then found out I couldnt return them due to fit, then I wrote that my experience was a scam on the sellers listing. Mind you that Ive had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think Id go and scam for $15 technically a $12 profit. Jen, I dont feel I have the confdence to start anything emse though. 90% of them post one little photo of a piece of clothing, just the top usually, NO OTHER PHOTOS, no measurements, no condition information. Sharing first thing in the morning. It is only $65.00 and I am glad it was not one of my very expensive items hat I have not listed. Often people seem to try to sell used items are thier original price which is just stupid, we can go buy it new at that point! I get charge backs with my own online store and never win even when the buyer hand signed for the box. I do not want to have my items listed on any venue that will not protect its sellers. I also dont like that they want you to spend hours every week on the site liking and following others. Hope to hear from you soon, in the meantime have you thought about Traders village as a viable and affordable option for store ownership? Its true. They just provided a tracking # to wait for god knows what to arrive. And then today? I very much mind working hard and long just to thwart scammers and thieves. That should have been a red flag. Hi Diana! It doesnt affect anyone who is buying if they see you sold one item or hundreds as to whether youll make a sale. I am still using the app, but I will not be buying any bags! I appreciate your feedback! Not so. I even scoured the internet and found a phone number. Listed high quality goods I sell through galleries from $35-105 and got ONE offer in six months on my jewelry only page. I also had emailed Poshmark about using a windows phone and not being able to use their app, they never responded, that tells you a lot about Poshmark right there. Or the folks that give you a 1-star review with no specific reason. I wish the authenticators on PM knew how to authenticate!! Tabitha, it is a HUGE time suck. I will never order on Poshmark again. I stubbles across this today after a buyer rated me days after receiving her top. I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. Poshmark uses tactics like IP address banning. ON top of everything, the buyer is NEW to Poshmark. The person who responded to both of these used exact same sentence, about asking if they were still available and gave his gmail address. Now on there these people go back In a month later and change there review thats insane why would posh allow that you shouldnt be able to update a review once written I cant believe how they dont realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! I wrote out almost 2000 labels on Etsy by hand. Its a sad place for sellers these days. 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